Privacy Policy

Personal Information

We collect information that you provide directly to us, including: • Name and contact information (email, phone number, address) • Business details and company information • Payment and billing information • Communication preferences • Information provided through forms, quotations, and consultancy requests

Automatically Collected Information

When you visit our website, we automatically collect: • IP address and browser type • Device information and operating system • Pages visited and time spent on our website • Referral sources and navigation patterns • Cookies and similar tracking technologies

We use the collected information for the following purposes: • Processing and fulfilling your orders for labels, hardware, and software • Providing consultancy services and customer support • Sending quotations and responding to inquiries • Improving our products, services, and website functionality • Sending promotional materials and updates (with your consent) • Complying with legal obligations and preventing fraud • Analyzing website usage and performance • Maintaining security and preventing unauthorized access

We do not sell your personal information. We may share your information with: • Service providers who assist in our operations (payment processors, shipping companies) • Business partners for order fulfillment and delivery • Legal authorities when required by law or to protect our rights • Third parties with your explicit consent All third parties are contractually obligated to maintain the confidentiality and security of your information.

We implement industry-standard security measures to protect your personal information: • Secure Socket Layer (SSL) encryption for data transmission • Secure servers and database encryption • Regular security audits and updates • Access controls and authentication measures • Employee training on data protection While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We use cookies and similar technologies to: • Remember your preferences and settings • Analyze website traffic and user behavior • Provide personalized content and advertisements • Improve website performance and functionality You can control cookies through your browser settings. However, disabling cookies may limit some website features.

Under applicable data protection laws, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information • Object to or restrict certain processing activities • Withdraw consent for marketing communications • Data portability (receiving your data in a structured format) • Lodge a complaint with supervisory authorities To exercise these rights, please contact us at info@sdblabel.com

We retain your personal information for as long as necessary to: • Fulfill the purposes outlined in this Privacy Policy • Comply with legal, accounting, or reporting requirements • Resolve disputes and enforce our agreements • Maintain business records When information is no longer needed, we will securely delete or anonymize it.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revision date. We encourage you to review this policy regularly.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: SDB LABEL 467-483/9 & 10, 2nd Floor Oberoi Compound, Dilshad Garden G.T. Road Industrial Area, Delhi 110095, India Email: info@sdblabel.com Phone: +91 9654566078 Business Hours: Monday-Saturday, 9:00 AM - 6:00 PM (IST)